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Bad Software is a book about getting your money’s worth when you buy computer software. We wrote it to help you get a refund, support, or compensation for significant losses caused by defective software. Bad Software will help you explore your legal rights. We spend more time suggesting ways to negotiate with publishers than sue them, but if they won’t play fair, you can make them wish that they had.

THIS WEB SITE was intended as a gathering point for information about software consumer protection. It morphed into one of the main sites for opposition to the Uniform Computer Information Transactions Act (UCITA). UCITA was approved by the National Conference of Commissioners on Uniform State Laws in 1999, but approved in only two states and then only with amendments. The main opposition site today is the AFFECT Coalition.

To our surprise, we still get thousands of hits per month at this site, downloading historical documents. We intend to leave those links intact for a long time. Eventually, this page will be reworked, probably as a course site for my computer law/ethics courses, that focuses on issues in software consumer protection.

What follows is the page as archived in April, 2001.

[This site gathers information about software consumer protection, your rights, and legislation that will affect you.] For example: